Policies & How Things Work

Your Coaching Package

Think of your package as a tab:

Only the minutes used (not scheduled) are deducted from the total minutes in your package.

You will book appointment times through an online calendar with four options: 15, 30, 45, and 60 minutes.

It's okay to book a bit more time than you think you need.

Cancellation policy:

Cancel up to 1 hour before your appointment without penalty.

No-show policy:

If you no-show or keep me waiting without connecting with me to cancel, those minutes will be deducted from your tab up to the 30-minute mark.

A scheduled no-show call is automatically canceled after the first 30 minutes.

Coaching sessions and packages are not refundable:

I have not experienced this as a thing, but I do have a policy for it. Coaching packages with remaining time are transferrable to your friends and/or family with written notice.

I'm looking forward to collaborating with you!

Wendy